Find answers to frequently asked questions and clear your doubts by browsing our FAQ section
Services
What exactly is Fat Cap Art?
FATCAPART is an online store with original graffiti posters from the most talented artists from around the world. Transform your interior into a street art gallery and bring the unique energy of graffiti to it.
What products are available at Fat Cap Art?
FATCAPART sells posters with original graffiti works by artists from all over the world
How can I be assured of a safe purchase on Fat Cap Art?
We understand that trust and security are very important to you. We treat each purchase individually. You can return the poster within 30 days, so you can buy without worries.
Can I sell at Fat Cap Art?
We are constantly looking for artists with an original style who create amazing works. Currently, only selected artists can sell on FATCAPART. If you are interested in cooperation, please write to us: support@fatcapart.com
Buying
Which payment methods are accepted by Fat Cap Art?
We are accepting payment via Stripe (Visa, MasterCard, AmericanExpress, etc.)
Are there any customs fees I need to pay?
If the Customer is located outside the European Union, the Customer is liable for the payment of sales tax. FATCAPART will not be held liable for any such sales tax. If the customer is located within the European Union, the sales tax is included in the product price.
What is the procedure to track my order status?
You will be informed by e-mail about changes in the status of your order.
Shipping & Return
What are the return policies for shipped items?
We have a 30-day returns policy, which means you have 30 days from receiving your item to request a return.
See the details of our refund policy
What are the destinations that Fat Cap Art ships to?
We strive to ship our products worldwide. The countries to which shipping is available are clearly indicated on the checkout page.
What are the charges for delivery?
The shipping price depends on the size of the product and the type of delivery (standard or express). Delivery costs are clearly stated on the checkout page during purchase.
You can read more about delivery on Shipping policy
What is the typical delivery time for an order?
The average delivery time is 5-10 business days. We make every effort to ensure that the implementation time is as short as possible.